DocuSign
Issue: The title agent is reporting that he sent a DocuSign envelope that came back blurred once the user signed it. Troubleshooting: Login into Secure ...
Wed, Dec 20, 2023 at 11:17 AM
1) If a title agent needs a certificate of completion, they can now generate it by going to their check status option and clicking on the 3 dots at the righ...
Thu, Apr 13, 2023 at 1:52 PM
Issue: The title agent requested to cancel a signer from the envelope that is not required to sign any more 1) Go to STX using the title agent's em...
Thu, Feb 16, 2023 at 2:01 PM
Problem: The title representative sent documents to be signed by 2 recipients using 1 email address. Signer 1 has either signed or at least seen their ...
Tue, May 10, 2022 at 12:29 PM
RamQuest CCE Check Status instructions - Click here & download pdf RamQuest One Check Status instructions - Click here & download pdf SoftPro ...
Fri, Jan 13, 2023 at 11:10 AM
RamQuest CCE Check Status instructions - Click here & download pdf RamQuest One Check Status instructions - Click here & download pdf SoftPro Che...
Mon, Jun 20, 2022 at 6:13 PM
Problem: The title agent wishes to void or cancel an envelope they've sent or scheduled. Solution: We currently do not have a cancel option in Chec...
Tue, May 10, 2022 at 12:02 PM
This is a RamQuest/ResWare DocuSign Prepare and Send issue that appears if a title agent is testing. This is because the RamQuest/ResWare integrations has ...
Mon, Jun 20, 2022 at 7:04 PM
Sometimes the DocuSign pop-up won't launch or the recipient may just not complete the signing portion. This is why we send both a completed questionna...
Tue, Jul 12, 2022 at 2:44 PM
If the title company has individual user authentication, there is nothing we can do for them. They will have to log in to their DocuSign account and remove...
Mon, Jun 20, 2022 at 4:24 PM